FAQ

Default solution folder, feel free to edit or delete it.

How much knowledge do I need to possess to use HeatMapOnline?
Basic computer skills that you already have. This software is designed to be set up and then the work on its own. You won’t have to look at it for hours d...
Fri, 2 Sep, 2016 at 9:51 PM
Does HeatMapOnline work on cell phones? What about iPads?
Yes, HeatMapOnline works on any mobile browser.
Thu, 2 Mar, 2017 at 7:10 PM
Does HeatMap Online record my entire website?
Yes, you can track your entire website or you have the option to track only the pages that you want.
Sat, 27 Aug, 2016 at 12:09 AM
Are my stats updated in real time?
HeatMapOnline statistics are updated in real time. The beginning and end of each session is recorded, regardless of the device.
Thu, 1 Sep, 2016 at 10:52 PM
Are there any setup fees?
There are no setup fees or hidden charges with the HeatMapOnline service plan. 
Sat, 17 Sep, 2016 at 12:21 PM
Where do I go for support?
Your first step is to send a support ticket to support@mindflashonline.com. Our global technical team will review your problem and respond within 24 ho...
Fri, 2 Sep, 2016 at 1:41 AM
Global Support
The MindFlash International team operates 24/7. In the event you need support, you can contact us:    Toll-free Support Line.    800-430-8754     ...
Sat, 27 Aug, 2016 at 12:06 AM